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Contact office in France

Noventum Service Management
Consultants







 

For inquiries please email or contact us:

Telephone +33 (0) 1 7061 4827
Telefax +33 (0) 1 5568 1000
Michel Burckart  

Michel Burckart is a Senior consultant in the Paris office and a 30 year IBM veteran. 

Michel participated in the IBM business model transformation from product centric to solution and service centric.

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Mobile Number: +33 (6) 08 78 21 92
Christian Brigode  

Senior Consultant in the Paris office, specialised in (mobile) IT solutions for service business and a Customer Relationship Management specialist.


Full Profile.

Mobile Number: +33 (607) 40 65 34

 

 

NEW INSIGHTS
 
Current crises calls for smart service leadership Part II:Grow by taking care of your people as well as your customers (Summary)
Current crises calls for smart service leadership part I: An introduction to service leadership
People Development: A Crucial facet to successful service transformation
The value of trained leaders in undertaking Service Transformation
Video: Winning Assessment Approaches to Identifying Improvement Opportunities for Operational Excellence

 

 

 

Publications

 

 

Economics_Book

 

 

 

 

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