Home | Contact us | Legal & Privacy | Login | Register            
  • What We Do
    • Why
    • How
    • Who
    • Our People
  • Your-Challenges
    • Generating Growth
    • Improving Sustainability
    • Increasing Productivity
  • Solutions
    • Powerful People Performance
    • Customer Experience
    • Service Process Management
    • Sustainability in Services
    • Customer Feedback
  • Insights
  • Events

Systems Selection & Implementation

During an IT Selection and Implementation project, the right service business model, based on the strategic objectives, will be selected and implemented. Only with the appropriate service business model, the critical functional requirements and vendor selection criteria can be determined. We assist with the technical selection and the vendor contract negotiations.

 

We maintain an extensive database of important suppliers in the market of (mobile) service management applications. This database contains detailed overviews of functional and technical specifications. With this database:

  • IT-selection projects will be carried out in a timely manner and on an efficient basis.
  • An objective and complete overview of the market will be given.
  • A thorough validation of the necessity of the functional and non-functional requirements willl take place.
  • Cost and time risks during implementation projects will be reduced.

 

 

Publications

 

 

Economics_Book

 

 

 

 

view full length video 

 

 

 

 

Copyright 2006-2011 Downton Consulting / Noventum Service Management Consultants