International Service Management 2007

Inicio: 17 Sep 2007 00:30

Fin: 19 Sep 2007 17:00

Timezone: Etc/GMT

Lunes, Septiembre 17, 2007 - Hamburg, Germany
Overview
Learn from internationally successful companies like HP Services, Nokia, Alfa Laval and Linde Material Handling how service activities can be internationally developed, coordinated and optimized. The three day conference, held in English, focuses on the exchange of experience, discussions, hints and impetus that the participants can implement in their companies. Especially for Noventum participants: If you book the 3-day conference, you will get the workshop on the 19th free of charge.

Objetivos
The participants will be provided with: • action concepts, advice and hints for successfully organizing their service activities in foreign countries. • a comprehensive overview of requirements, possible solutions and models for success in the international service business. • an intensive exchange of experiences with guest-speakers and participants from different companies. • possibility for personal networking and discussion of future questions with like-minded people

Agenda
17 September 2007 The first day of the conference will focus on: International Service Strategy International Service Marketing Global Service Delivery Risk Management Sharing Experience 18 September 2007 The second day will deal with: Intercultural Learnings Service, Subsidiaries and Partners International Service Sales Consultative Value Selling Key Success Factors for the Service Business 19 September 2007 The third day will feature workshops covering specific areas of the international service: Consultative Value Selling Risk Management International Pricing of Parts and Service On all three days, experienced service leaders and speakers will offer a platform for the exchange of experiences among the participants. They are internationally operating specialists and executives in the service field. An overview of carefullly selected aspects of worldwide service management will provide the participants with additional impetus and know-how for their own business. In addition, successful examples from different branches and geographical regions will be presented. Besides presenting facts and experiences, the focus will be on the illustration of action points for the participants´ service activities. Opportunities for discussions with the lecturers will ensure the participants´ benefit. In the evening the exchange of personal experiences will be emphasized.

Who should attend?
Service Managers, Marketing- and Sales Managers... • who are already working at an international level in the service field and who want to get a new boost for their activities in foreign countries; • who want to be prepared for working abroad; • who are responsible for the strategic alignment of the international service business.

Fecha:	Septiembre 17, 2007
Horario:	00:30
Lugar:	Hamburg, Germany
Colaboradores:	MarketingAkademie Hamburg, Hamburg, Germany
Precio:	1760.00
Add-in:	Especially for Noventum participants: If you book the 3-day conference, you will get the workshop on the 19th free of charge. Regular fee: € 1960 For Noventum participants: € 1760
Folleto:	InternationalServiceManagement2007.pdf

International Service Management 2007

See also