Video & Slides of past Conferences
Noventum's new book (written by Senior Partners at Noventum Service Management Consultants)
Noventum Service Management Consultants
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Senior consultant in the Paris office, a 30 year IBM veteran.
Senior Consultant in the Paris office, specialized in (mobile) IT solutions for service business and a Customer Relationship Management specialist.
How to become part of The Future of Service Management research program
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