Recently a group of senior executives and directors gathered together at the Service & Maintenance Congress 2011, in the Netherlands, where they had the opportunity to debate key challenges around staff and powerful people performance.
As Marco van Duijnhoven, Director, SSCD Europe Cisco said:
"Having a strong brand is a good start to attract talent, but competing for talent in the current market place will require more than that. What is it you have to offer as a company that will help you Attract, Retain and Develop the talent for the future?"
As Jos Bulter, Service Manager Consumer Production Miele said:
"The personal properties (such as communication and attitude) that suits our Brand have become more critical than the technical skills. Nevertheless the level of their technical skills are still the same."
Their best staff are: Trusted Advisors - because they can provide customers, colleagues and managers with good advice and powerful support; they know their customers, they are commercially aware and are very good communicators.
How does your top team measure up with other best-in-class organisations? Complete your own sample assessment and see how simply it demonstrates your areas of strength, and areas for development.
Assess your team now by taking the sample Competence Assessment framework. The url link will then be sent to your email address. The results of the assessment will give you a clear indication of how your team fairs with other top teams. Noventum will be happy to discuss your people performance needs and can work with you to raise the calibre of your teams.
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