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Service & Maintenance Conference 2011

  • Conference
31 Mar 2011 00:00
31 Mar 2011 17:00
Europe/Amsterdam
Thursday, March 31, 2011 - Breda
Overview

SMC

The Service & Maintenance Congress stands for innovation in service and maintenance processes at strategic and operational level. The congress and exhibition is for people involved in performance improvement of service and maintenance.  organisations attending range from various industry sectors:

  • Process, process and discrete semi industry
  • Transport / Logistics
  • Offshore / maritime
  • Aviation
  • Construction / infrastructure
  • Energy
  • Technical and professional services related to service and maintenance

Knowledge & Business Expo

The exhibition gives the visitor an excellent overview of current solutions to support service and maintenance processes. It offers the opportunity to exchange views in several areas: service transformation, customer experience (management of customer experience), people management, serious gaming in competition management, process management, rapid process deployment methods, knowledge management , IT management, service oriented architectures, remote services, planning, asset management, management reporting, maintenance enabling technologies, service-design, work orders, mobile solutions, inventory management, contract management, lean maintenance, ERP, fault, etc.

This will be an excellent opportunity to network with many peers from various industry sectors in the Netherlands and share knowledge, innovation and best practices.

This event is complimentary.

 

Service Track

OUTSIDE IN 
Presentaties, roundtables, workshops

  Onderhoud Track

WINNEN MET ONDERHOUD
Presentaties en workshops

 Technologie Track

(Service & Maintenance)

Presentaties

The market is now fully customer-driven. The offer of certain services isn't enough anymore. Learn how to have an 'outside-in' view from a customer perspective and how to organise your services differently to operate in a customer-driven instead of supplier-driven market.
Learn how to determine a winning maintenance strategy and how to implement it successful through establishing the so-called winning indicator: “know where you have the steer”.
Software & Technology solutions that will assist you in service and maintenance operational excellence.
Video & Presentations   Full Track Detail Full Track Detail







 

 

 
Who should attend?

Service Managers and IT Service Managers, people in your organisations responsible for Service and Service Processes.

 
Date:March 31, 2011
Time:00:00
Location:Breda, Breda
Contact information:

Amrath Hotel Brabant, Breda

Host:Mikrocentrum, Gorinchem, Breda
http://www.noventum.eu
»

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