Home | Contact us | Legal & Privacy | Login | Register | Jobs            
  • What We Do
    • Why
    • How
    • Who
    • Where
  • Your-Challenges
    • Generating Growth
    • Improving Sustainability
    • Increasing Productivity
  • Solutions
    • Powerful People Performance
    • Service Process Management
    • Operational Excellence
    • Sustainability in Services
    • Customer Feedback
  • Insights
  • Events

Events

  • Month
  • Day
  • Table
  • List
« Week of October 4, 2010 »
MonTueWedThuFriSatSun
4
5
6
Service Supply Chain - What Next? - Webinar
Start: 6 Oct 2010 16:00
End: 6 Oct 2010 17:00

THE SERVICE SUPPLY CHAIN OF THE FUTURE WILL BE SMARTER!

This webinar will consider the key issues and challenges that Service Supply Chain Management must face in the current economic climate and in preparation for the inevitable upturn. From our client work and research we have identified a number of areas that Supply Chains must address in order to stay competitive and meet customer changing needs. Moreover this webinar will give you insight into the importance of cost containment and how Service Supply Chains can add value and help you to improve bottom line results. The answer lies in establishing a SMARTER Service Supply Chain.

You will also learn how to overcome the major challenges of;
- Supply Chain Visibility
- The importance of Collaboration and reducing Risk
- Coping with Increasing Customer Demands
- Globalisation
- Ensuring KPI’s are directly linked to results

Join this live Webinar to hear Maarten Pruijmboom, Senior Consultant at Noventum Service Management Consultants and Donal Lynch, Senior Consultant at Noventum Service Management Consultants and former VP Global Service Parts at Wartsilä on these Future Trends in Service Supply Chain Management

7
Service Economics - The Economic Impact of Services in Business - Virtual Roundtable
Start: 7 Oct 2010 16:00
End: 7 Oct 2010 17:30

Service Economics is not intended as a buzz phrase it is an attempt to explain service in terms that the Board will fully align with and recognise as valuable. The aim of our research and the topic of the "Executive Summit -Service Economics" is to develop further understanding and develop the new economic rule book to play by when defining a sustainable service strategy and running a successful service business.

8
9
10
Add to iCalendar

NEW INSIGHTS
 
Strategically Selling Services: Why service managers need a new game plan
What do customers really want?
Grow by taking care of your people as well as your customers
Current crises calls for smart service leadership part I: An introduction to service leadership
People Development: A Crucial facet to successful service transformation

 

Economics_Book

view full length video 

 

Service-Training

Home | Contact us | Legal & Privacy | Jobs
Copyright 2006-2011 Downton Consulting / Noventum Service Management Consultants
Follow us on: