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May 2010
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Service Transformation Workshop sponsored by Oracle
Start: 20 May 2010 11:45
End: 20 May 2010 16:45
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How to deal with the impact of the rapidly changing world on your services - Webinar on May 27th 2010
Start: 27 May 2010 15:30
End: 27 May 2010 16:30
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NEW INSIGHTS
Strategically Selling Services: Why service managers need a new game plan
What do customers really want?
Grow by taking care of your people as well as your customers
Current crises calls for smart service leadership part I: An introduction to service leadership
People Development: A Crucial facet to successful service transformation
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